House Clearance Quote: What To Send
The exact information that helps a house-clearance company price the job properly before arrival.
- London-wide house clearance
- Labour and loading included
- Photo and video quotes welcome
- Same-day service subject to availability
What Information Does A House Clearance Company Need?
A good quote needs enough information to estimate the volume, loading time and disposal requirements. A postcode and “three-bedroom house” are rarely enough on their own.
1. A Slow Video Walkthrough
Start at the entrance and move through every included room. Open cupboards if their contents are being cleared. Show the loft hatch/loft contents, garage, shed, garden and outbuildings where relevant. Do not skip a room because it looks small.
2. Clear Photos Of Specialist Items
Photograph sofas, armchairs, mattresses, fridges/freezers, large appliances, gas bottles, tyres and unusually heavy or awkward items. These can affect disposal or labour costs.
3. The Postcode And Property Type
The postcode helps with routing and access planning. Tell us whether it is a house, flat, mansion block, estate property, managed development or commercial/residential mixed building.
4. Access From The Contents To The Van
- Floor number and stairs.
- Working lift and whether it needs booking.
- Concierge or estate access.
- Parking restrictions and loading bays.
- Approximate carrying distance.
- Narrow hallways or difficult staircases.
5. What Is Staying
If the property is partly being cleared, make the keep-items obvious. A dedicated keep-room is safer than scattering labels throughout the property. The quote should be based only on the items actually being removed.
6. Your Deadline
Tell us if there is a tenancy handover, sale completion, probate deadline, builder start date or same-day requirement. Availability can affect scheduling even when the physical job is straightforward.
7. Whether The Quote Covers Every Area
Confirm whether the loft, garage, cellar, garden, shed and communal storage are included. These are common reasons for a job becoming larger than the original quote.
House Clearance Quote Checklist
- Postcode
- Property type
- All rooms on video
- Cupboards if included
- Loft / garage / garden
- Specialist items
- Stairs / lift / parking
- Keep-items
- Deadline
Want a planning figure first?
Use our new load-based estimator before sending the video.
Use House Clearance EstimatorWhat Happens After You Send The Quote Information?
We review the material, identify anything unclear and confirm the scope. If the video does not show enough to price confidently, we may ask for another photo or detail rather than guessing. That is better for both sides than underestimating a full property.
Frequently Asked Questions
What photos should I send for a house clearance quote?
Send wide photos of every included room plus clear photos of sofas, mattresses, appliances and any unusually heavy or awkward items.
Is video better than photos for house clearance quotes?
Often yes. A slow walkthrough can show the overall volume and how rooms connect, while photos are useful for specialist items and details.
Why do you need the postcode?
It helps with routing, local access and planning the collection. Parking and loading conditions vary across London.
Should I show cupboards in the quote video?
Yes if their contents are being removed. Closed cupboards can hide a significant amount of volume.
Do I need to show the garage and loft?
Yes if they are included. Leaving them out can make the actual job much larger than the quoted scope.
What access information matters?
Floor number, stairs, lift, concierge, parking restrictions, loading position and carrying distance can all affect loading time.
Do I need an exact inventory?
Usually not for ordinary mixed contents if a complete video clearly shows the volume, but specialist or high-value items should be identified separately.
Can I get a quote without being at the property?
Yes in many cases if someone can provide a complete video and accurate access information.
How quickly can a quote be confirmed?
Response time depends on workload and how complete the information is. Clear videos and access details reduce back-and-forth questions.
Can I use the online estimator instead of sending photos?
Use it for a planning figure, but photos/video are still needed to confirm the actual scope and any specialist items.
House Clearance Services
Need a house clearance quote?
Send photos or a short video of the property and access for a fast quote.
Call 07424 151946 Upload Photos / VideosWhy “A Three-Bed House” Is Not Enough Information
One three-bedroom property may contain only a few pieces of furniture; another may have packed cupboards, a full loft, garage, shed and garden. Bedroom count is useful context but does not show disposal volume. That is why a walkthrough is normally the most valuable part of a remote quote.
How To Film A Useful Quote Video
Hold the phone horizontally or vertically — either is fine — but move slowly. Start outside so access is visible, then show each room from the doorway and pan across the contents. Open wardrobes or cupboards only if their contents are part of the clearance. Finish by showing stairs, lift, hallway, garden route and the likely van-loading point.
What Causes A Quote To Change
The most common cause is a scope difference: extra rooms, a loft, garage or large pile that was not shown, or specialist items that were not mentioned. A detailed initial video protects the customer as much as the clearance company because everyone is agreeing the same job.
Photos That Commonly Mislead Volume Estimates
Close-up photos can make a room look fuller or emptier than it really is. Wide shots from doorways are better for scale. Bags stacked behind doors, contents under beds and packed wardrobes should also be shown. If in doubt, include more context rather than trying to make the job look smaller.
Why Accurate Quotes Help With Scheduling
Knowing the likely volume before arrival helps allocate enough cage capacity and labour for the slot. That matters especially for same-day work, flats with lift bookings and properties that must be handed back by a fixed time.